Privacy Policy
New Privacy Policy
This privacy policy describes how your personal data is collected, used, and shared when you visit this site to make a purchase.
PERSONAL INFORMATION WE COLLECT
When you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the site, we also collect information about the pages or products you view, the websites or search terms that referred you to the site, and information about how you interact with the site. We refer to this information collected automatically as "Device Information".
We collect Device Information using the following technologies:
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Cookies: Data files that are stored on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
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Log files: Track actions on the site and collect data such as your IP address, browser type, internet service provider, referral/exit pages, and timestamps.
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Web beacons, tags, and pixels: Electronic files that record information about how you browse the site.
When you make or attempt to make a purchase on the site, we also collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal username, email address, and phone number). We refer to this as "Order Information".
When we talk about "Personal Information" in this privacy policy, we are referring to both Device Information and Order Information.
HOW WE USE YOUR PERSONAL INFORMATION
We generally use the Order Information we collect to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:
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Communicate with you;
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Screen our orders for potential risk or fraud; and
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If it aligns with the preferences you’ve shared with us, send you information or advertisements about our products or services.
External product suppliers and fulfillment centers receive the details of the order content and shipping address of the buyer: this data is necessary for them to arrange the shipping.
Several suppliers work with the store, and for each order, it may be a completely different company.
To know which supplier/warehouse has received the buyer’s data, the buyer can email a request.
We use the Device Information we collect to help us screen for potential risk and fraud (such as your IP address) and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the site and evaluating the success of our marketing and advertising campaigns).
By using our website, you (the visitor) agree that third parties may process your IP address to determine your location for currency conversion purposes. You also agree that this currency will be stored in a session cookie in your browser (a temporary cookie that is automatically deleted when you close your browser). We do this so that the selected currency remains consistent as you browse our website, so that prices can be converted into your local currency (that of the visitor).
Text Marketing and Notifications:
By entering your phone number at checkout and initiating a purchase, subscribing through our sign-up form, or a keyword, you consent to receive text notifications (regarding your order, including abandoned cart reminders) and text marketing offers. No more than 6 text notifications will be sent per month. You acknowledge that your consent is not a condition of purchase.
If you wish to stop receiving marketing text messages, reply STOP to any mobile message we send you or use the unsubscribe link we provide in each message. You understand and agree that other methods of unsubscribing, such as using different words or requests, are not considered appropriate methods of unsubscribing. Message and data rates may apply.
If you have questions, please text HELP to the number you received the messages from. You may also contact us for more information. If you wish to unsubscribe, please follow the procedures described above.
SHARING YOUR PERSONAL INFORMATION
We share your personal information with third parties who help us use your personal information as described above. For example, we use Shopify to power our online store—you can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the website—you can learn more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal data to comply with laws and regulations, respond to a subpoena, search warrant, or other legal requests for information we receive, or to protect our rights in other ways.
BEHAVIORAL ADVERTISING
As described above, we use your personal data to send targeted advertisements or marketing communications we believe may interest you. For more information about how targeted advertising works, visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the following links:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.
DO NOT TRACK
Please note that if we detect a "Do Not Track" signal from your browser, we will not alter our site’s data collection and usage practices.
YOUR RIGHTS
If you reside in Europe, you have the right to access the personal data we hold about you and to request that your personal data be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact details below.
If you reside in Europe, we also note that we process your data to fulfill contracts with you (for example, if you make a purchase via the website) or to pursue our legitimate business interests as outlined above. Please also note that your data will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
If you place an order on the site, we will retain the information related to your order for our records until you request that we delete that information.
CHANGES
We reserve the right to update this privacy policy from time to time, for example to reflect changes in our practices or for other operational, legal, or regulatory reasons.
MINORS
The site is not intended for individuals under the age of 17.
CONTACT
If you would like more information about our data protection practices, have any questions, or wish to file a complaint, please contact us by email at: service@RoyalBie.com
Terms for Text Marketing:
We use an SMS platform to which the following terms apply. By signing up for our text marketing and notifications, you agree to these terms and conditions.
By entering your phone number at checkout and initiating a purchase, subscribing via our sign-up form, or through a keyword, you agree that we may send you SMS notifications (for your order, including abandoned cart reminders) and SMS marketing offers. You acknowledge that this consent is not a condition of purchase.
Your phone number, name, and purchase information will be shared with our SMS platform "SMSBump Inc," a company in the European Union based in Sofia, Bulgaria, EU. This data is used to send you marketing messages and targeted notifications. When sending text messages, your phone number is passed to an SMS operator to ensure message delivery.
If you wish to opt out of receiving SMS and marketing notifications, reply STOP to any mobile message we send you or use the unsubscribe link provided in each message. You understand and agree that other methods of unsubscribing, such as using other words or requests, are not considered appropriate unsubscribing methods. Message and data rates may apply.
If you have questions, please text "HELP" to the number from which you received the messages. You may also contact us for more information. To unsubscribe, please follow the procedures mentioned above.
To offer Klarna payment methods, we may transfer your personal details and order data at checkout to Klarna so that it can evaluate your eligibility for their payment methods and tailor them for you. Your personal data will be processed in accordance with Klarna's privacy policy.